Conscious Business Coaching

My goal is to help every business owner feel confident in their business, and fall in LOVE with the journey that is entrepreneurship.


My specializations include sustainable, clean and inclusive service based industries, B2C ecommerce, and mindset work.

Valuable Experience

With 18 years in the hair industry and almost a decade as a successful entrepreneur, I want to share the valuable lessons I’ve learned throughout my career.

Hairstylist, 15+ years

Experience as an employee (salary, salary + commission, commission), in all types of salons.


Strong clientele building (built entirely new clienteles 3x)


Specializing in toxin free colour and products.

In a world where digital accessibility, user experience and perceived value are more important than ever, I understand how to harness the massive opportunity available today.

Salon Owner,

6 years

From a shared space, to building out an entire salon, I was profitable (and paid myself) from the first month in business.

Business planning

Forecasting, strategy, scaling, mindset blocks, collarborations, creative problem solving, multiple revenue streams, retail

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Team building, leadership

Hiring, and managing employees, creating culture, payroll, employee handbook. contracts, goalsetting

Clienteling

Social media, website experience, building loyalty, rewards programs, service experiences, client retention

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Financial literacy

Systems and planning, profit margins, understanding ROI

B2C

E-Commerce

Beginning an running an ​online store (Shopify)


Purchasing, managing ​inventory


Website optimization


Contracts, negotiation and ​insurance


Packaging, shipping

Systems

  • Shopify
  • Square
  • Canva
  • Klaviyo
  • Planoly
  • Google (calendar, ​meet, forms)
  • Calendly
  • Quickbooks online


Education

  • Thriving Leadership, Britt Seva
  • Business Coaching, Katherine Macri
  • Tight Curl Taper Cut, Aeleise Ollarvia
  • Wash and Go, Anyea Garrido
  • Cultural Competency, Aishia Strickland + Aeleise Ollarvia
  • Razor Cutting, Jayne Mathews
  • My voracious curiosity

Believe you can

just for fun

see what happens

Let’s connect

Phone

1(647)560-2616


Email

hello@dianaosborne.ca


Instagram

@holistichairexpert